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LegalMarch 19, 2021

How IT buyers can choose the right solutions for their legal operations colleagues

The pace of technology adoption in the legal industry continues to grow at a rapid clip. But implementing a new solution isn’t necessarily the same thing as reaping its promised rewards. If the right technology isn’t implemented—and in a thoughtful, strategic manner—there’s little doubt that your ROI will suffer. According to Gartner, over half of legal departments that adopted new technology have achieved only limited ROI.

Assuming ROI falls, at least partially, under the purview of the IT department, IT managers should work directly with their legal operations teams to ensure they are finding and investing in the right solutions to meet those teams’ needs. This due diligence should include everything from technical evaluations to the identification of appropriate technologies, vendors, and deployment strategies. Supporting legal operations teams through the inevitable change from one technology to another must also be considered.

Navigating this process can be positively daunting, particularly for IT teams that aren’t very familiar with the unique needs and requirements of the legal operations department. That’s why we just issued a detailed guide with the goal of simplifying the technology buying process for IT professionals.

Breaking down the buying process

Our new whitepaper, Selecting the Right ELM Solution for Your Team – An IT Buyer’s Guide, aims to help you, as an IT manager, get a better grasp on how to help legal operations professionals choose and successfully implement the right solutions to meet each team’s specific requirements. It provides a wealth of information for IT managers tasked with supplying their legal operations colleagues with enterprise legal management software. The guide focuses on eight steps you should take when buying technology for your corporate legal department.

The first step, for instance, is to identify the problems you’re trying to solve. While that may sound simple, it cannot be done without the development of a technology roadmap, the goal of which is to map short- and long-term goals with specific solutions. As the guide outlines, creating that roadmap requires meeting with the leadership and operations teams of the corporate legal department and inviting a handful of users to participate in the buying process. We also provide you with some context for pain points and needs your users face.

Checking all the boxes

Beyond that initial step are many other checkpoints on the buying journey. Our guide will walk you through all of them, including:

  • Interviewing users and learning about their needs
  • Documenting your current infrastructure and needs
  • The benefits and drawbacks of different deployment models
  • Deciding which vendor to use
  • Navigating change management
  • And more

With this guide in hand, you won’t miss any crucial steps – and your legal department won’t miss out on any ROI. You’ll be better prepared to implement technological change that works for your legal operations team, both now and in the years to come.

Download Selecting the Right ELM Solution for Your Team – An IT Buyer’s Guide today and arm yourself with the tools you need to provide your legal teams with the best possible technology solutions.

Enterprise legal management
Market-leading provider of enterprise legal spend and matter management, contract lifecycle management, and legal analytics solutions