Webinar Health

Building the Intelligent Healthcare Organization

  • Online
  • Cost: No
  • Wednesday, September 9, 2026: 10:00 am ET

As healthcare organizations invest heavily in data, content, and AI, a central question is emerging: Are we becoming more intelligent, or are we simply generating more information?

Forrester defines the Intelligent Healthcare Organization (IHO) as one that continuously captures, transforms, and delivers data, content, and expertise to create clinical intelligence at scale—not by adding more dashboards, data, or AI pilots, but by converting intelligence into trusted action across clinical, operational, workforce, and consumer-facing workflows.

It requires the ability to:

  • Embed intelligence directly into clinical workflows
  • Translate insights into real-time decisions
  • Align governance for the technology, clinical leadership, and operations
  • Close the loop between knowledge and action

Join Wolters Kluwer and a guest speaker from Forrester to explore what clinical intelligence means in practice, where organizations are making real progress, and what it will take to move from fragmented insights and content to truly intelligent, adaptive healthcare systems.

Speakers

Peter Bonis, MD
Chief Medical Officer, Wolters Kluwer Health
Peter A.L. Bonis, MD is the Chief Medical Officer at Wolters Kluwer Health. He is a member of the executive leadership team and oversees content, informatics, and industry partnerships.
Amanda Heidemann professional headshot.
Senior Clinical Content Consultant, Clinical Effectiveness, Wolters Kluwer Health
Amanda Heidemann, MD, FAAFP, FAMIA, is Physician Advisor for UpToDate solutions, supporting healthcare organizations and leaders in clinical transformation and technology optimization.
Shannon Germain Farraher
Senior Analyst, Healthcare, Forrester Research, Inc.
Shannon Germain Farraher is a senior analyst supporting the healthcare industry. Her research helps healthcare organizations improve workforce efficiency and patient outcomes by leveraging digital technologies to optimize clinical workflows. Her research focuses primarily on the new care continuum with an emphasis on the use of emerging technologies in healthcare, AI, revenue cycle management (RCM), the intelligent healthcare organization, and the future of work in the provider space. A licensed registered nurse, she also spearheads Forrester’s clinician experience and patient experience research.
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