The Innovation Journey at Wolters Kluwer

Innovation drives everything we do. We’re constantly pushing boundaries to create meaningful change. Whether we're partnering closely with customers to solve critical business problems, designing solutions that streamline daily workflows, or delivering results that drive measurable outcomes, our deep expertise and creative approach enable us to deliver exceptional value for our customers and the communities we serve.

Continuous innovation is central to our strategy, core to our values, and enables us to stay at the forefront of our markets, bringing real value to our customers. Our innovative expert solutions are recognized throughout the year with numerous external industry awards. Expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

“Our culture of innovation is critical for our long-term success and adaptability. Backed by our strong expertise, we leverage innovation across our solutions and provide enhanced value for our customers. Fueling innovation to advance customer productivity and outcomes is a key pillar of our 2025-27 Corporate Strategy and our innovation programs contribute to this pillar directly."

- Maria Montenegro, EVP, Chief Strategy Officer

Product Development & AI 

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With 11% of revenue invested in product development in 2024, we’re investing in many areas: integrating artificial intelligence; advancing our cloud platforms; adding functionality to our platforms; and launching new solutions into adjacent market segments

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AI to drive enhanced value for our customers. In 2024, we embedded GenAI features into solutions across all divisions. Key product innovations included UpToDate Enterprise Edition, Lippincott Ready for NCLEX, Beneficial Ownership Solution, OneSumX Reg Manager, InView Legal, Legal Collaborator, and CCH Tagetik Intelligent Platform.

Global Innovation Events

Our employees innovate every day, and especially love coming together for key global innovation events. They play an important role in our innovation journey and all employees are encouraged to join in and contribute to the innovation roadmap of Wolters Kluwer. With multiple innovation programs at every level, a spirit of collaboration and community thrives at Wolters Kluwer, and shines a light on our primary differentiator: our innovative people. We encourage idea generation through our annual Global Innovation Awards (GIA) and Code Games.

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