In addition to LLC formation services, ZenBusiness offers registered agent services, compliance assistance, operating agreements, and annual report services.
When considering the best LLC service for your needs, it's valuable to analyze the pros and cons of providers like ZenBusiness to inform your decision.
ZenBusiness LLC formation services: cost and features
To officially form an LLC, you must file formation documents, known as Articles of Organization, with your state. But filing these documents is only the first step to legal compliance; you must also meet other obligations to ensure your LLC is legally compliant. These include:
- Appointing a registered agent at the time of formation.
- Obtaining an EIN (Employer Identification Number) from the IRS.
- Registering with the state’s department of revenue.
ZenBusiness provides LLC formation services through three tiers – Starter, Pro, and Premium – each designed to meet varying business needs.
- Starter Package
- Covers the essentials to form an LLC, including name availability verification and filing formation documents with the state.
- Cost: $0 plus state filing fees.
- Pro Package
- Adds key compliance features, such as filing articles of organization, obtaining an EIN, and submitting an annual report.
- Includes an LLC operating agreement and up to two amendments to formation documents per year.
- Cost: $199/year plus state fees.
- Premium Package
- Builds on the Pro package with branding tools, including a website builder, domain name, business email, and document templates (e.g., contracts, employment agreements).
- Offers personalized guidance from ZenBusiness’ premium support team.
- Cost: $299/year plus state fees.
Registered agent service is not included in any package but can be added for $199/year.
How does ZenBusiness’ LLC formation process work
Before you begin, it’s helpful to understand the basic requirements for forming an LLC. This will help ensure you provide the correct information during the formation process and can properly evaluate any additional services you might need. Check out this resource to learn more: Guide to forming an LLC
To start the process with ZenBusiness, follow these steps:
- Select one of the three package options (Basic, Pro, or Premium)
- Complete the series of questions: Provide key details, including your business name, state of formation, business experience, expected launch period, and industry. ZenBusiness uses this information to recommend relevant services.
- Select additional services, such as registered agent service, EIN registration, and accounting software. During the process, ZenBusiness may prompt you to choose a package that includes registered agent service, even if you initially declined it, you must confirm your package choice to continue.
- Provide payment and shipping information.
Processing times vary. The Basic package can take 7-10 days to prepare and submit your filing. Pro and Premium packages take one day to prepare your filing before submitting it to the state.
How is ZenBusiness’ customer support and service?
ZenBusiness is widely praised for its customer service, especially during the initial setup process. All customers, regardless of their chosen package, have access to phone, email, and live chat support. Many reviewers highlight the representatives’ knowledge, patience, and ability to clearly explain complex processes, making the onboarding experience straightforward and reassuring.
While most experiences are positive, some users have reported difficulties to the Better Business Bureau and Reddit about cancelling services, particularly registered agent services. Although ZenBusiness states that cancellations are penalty-free and straightforward, a few customers have encountered complications, such as unexpected ongoing charges or collection issues if the cancellation process is not followed carefully.