Legal31 May, 2023

Testimonial of Kerstin Tuhkanen

“Compared to the system we had before, the integration with Fortnox saves us two full working days per month."
Kerstin Tuhkanen, Human Resources Coordinator, Tuhkanen AB, Sweden

Advokatbyrån Tuhkanen AB was established in 2008 and has offices in Luleå and Haparanda. Chief lawyer Marko Tuhkanen specializes in defending serious violent and sexual crimes and assistant lawyer Thomas Ennefors, with30 years of experience in criminal cases, specializes in assisting victims, dispute resolution, and mediation. https://www.tuhkanen.se/

Our agency started using Kleos based on our primary needs of record keeping, document management, conflict of interest checks, invoicing and accounting. The choice for Kleos was therefore logical as most processes are automated and the system is easy to understand. The system's templates and smart functions in time registration help our administrators save a lot of time.

Time-saving integrations

The integration with Fortnox saves us two full working days per month compared to our previous system. Kleos basically takes care of itself and the follow-up of unpaid invoices is smooth and simple. The Outlook connection allows us to directly link incoming and outgoing e-mails to the case. This makes it easy for administrators to keep track of all events in the case and streamlines the learning phase for new employees as access to saved emails means they can easily follow the progress of a case to follow how colleagues have responded and handled certain types of questions.

Highly appreciated ease of use

We are primarily a criminal law firm, but also work a lot with civil cases and court cases. Our firm therefore also consists of a variety of personalities with different backgrounds. and not everyone has the same aptitude for working in case management systems. Kleos provides security and logic so, making working with the system intuitive and easy, even for those unaccustomed to working in a system. Ease of use is one of the main advantages of Kleos. Any problems run into are solved by Kleos support, a service that is perceived as fast, professional, efficient, and personalised.

“Working with the system feels intuitive and easy, even for those who have been unaccustomed to working in systems."

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