The pandemic has disrupted how organisations and their people now work. The pandemic has given rise to talent challenges in remote working, new work culture expectations and recruitment challenges in a high-turnover labour market.
Forward-thinking tax leaders should be prepared to tackle this challenge — especially if their team rely heavily on labour-intensive manual tax reporting and compliance processes. Tax leaders should evaluate the employee experience they are providing their teams to meet talent retention goals and maintain a positive employee sentiment.
Tax professionals increasingly place importance on team culture, opportunities for growth, training, career development, and critically, the resources and digital tools provided for them to complete their complex tasks. Organisations cannot afford to lose talented corporate tax professionals to competitors or other fields. Forward-thinking tax leaders must ensure they meet their team's expectations on how they want to be enabled to do their jobs successfully. Technology can and will play a critical part in allowing tax teams to succeed by automating boring, manual and complex tax reporting processes. It can also be essential in improving team morale, engagement, collaboration and overall employee satisfaction.