Challenge
Deliver an easy-to-access professional learning solution to enable a growth mindset and meet CPD accreditation requirements.
Solution
Established in 1982, AMD is one of the largest accounting, audit and advisory service provider groups in regional Western Australia. It operates four separate offices with a team of more than 75 professionals. AMD has integrated CCH Learning into its learning path for its accounting professionals for the past few years. It trusts the webinar platform to keep everyone from graduates to directors across up-to-date industry knowledge.
Today, Tegan List, head of Human Resources, acknowledges the drive to maintain CPD accreditation is matched by the drive to bolster their knowledge, not only about tax and accounting but general topics that help professionals perform at their best.
CCH Learning is part of how AMD puts its team’s professional needs first and is a way to connect professional performance to their business.
Amazing customer service pays off
For Tegan, establishing and developing a formal learning path with CCH Learning for the AMD team has been made so much easier with the superior customer support delivered by Wolters Kluwer. AMD relies on CCH Learning as part of its onboarding and induction process for new hires and its graduate program, general topics for personal development goals — all the way through to industry updates and legislative changes.
Tegan worked closely with Wolters Kluwer to set up each team member to tailor learning paths specifically for each phase of their career, building the beginnings of a tiered system designed to replicate their experience and performance goals.
Now AMD staff can autonomously select and schedule the topics they need and want to register for. This means accountants that specialise in tax requirements for deceased estates and other team members navigating through a cryptocurrency issue are both able to source the information they need when the webinar takes place or later on-demand.
