We’ve created a range of complimentary training and resources, including in-platform walk-throughs, quick start guides, help articles, bite sized videos, and live training sessions.
We encourage you and your teams to view this page on a regular basis to find our upcoming training schedule and access the latest resources available.
New to CCH iKnowConnect? Start here
CCH iKnowConnect Quick Start Guide
CCH iKnowConnect Search Guide
CCH iKnowConnect essentials
Session 1: Home page and account preferences
Session 2: The Search experience
Session 3: Navigating the Spine & Key Publications
Session 3.5: Deep Dive into Legal Resources
Session 4: Favourites & Folders – Sharing / Downloading Session
Session 5: News & Articles, Archived Content
Bite-sized training webinar: ATO Edited Private Advice
Complimentary live webinars
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Discover AI in Action: CCH iKnowConnect Level: Beginner Duration: 20 min Discover how our new AI-powered tools in CCH iKnowConnect can help you work smarter and faster. This session will showcase new features, such as RAG-enabled search, curated editorial answers, chat assistance, and summarization. Designed to deliver trusted results with speed and precision, register today to learn about these features in detail. |
October: |
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Getting Started with CCH iKnowConnect: Research Essentials Level: Beginner Duration: 45 min New to CCH iKnowConnect? Or just need a refresher? This session is your guided introduction to the platform. Learn how to search effectively, access expert commentary, and apply practical tips to streamline your research. Perfect for first-time users or those looking to refresh their knowledge. |
September: |
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CCH iKnowConnect Search or Browse Session Level: Beginner Duration: 45 mins Mastering search in CCH iKnowConnect: AI, filters & more Take your search skills to the next level with this deep dive into CCH iKnowConnect. Explore advanced features including AI-powered Q&A Search, curated answers, chat and summarisation tools, plus practical tips on using filters and Boolean connectors to refine your results. |
September: October:
November: |
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Navigating CCH iKnowConnect: Browsing Made Simple Level: Beginner Duration: 45 mins Learn how to confidently browse and navigate the modules within CCH iKnowConnect. This session will help you understand the layout, explore content across different modules, and find what you need with ease, regardless of your subscription. |
October:
November: |