We’ve created a range of complimentary training and resources, including in-platform walk-throughs, quick start guides, help articles, bite sized videos, and live training sessions.
We encourage you and your teams to view this page on a regular basis to find our upcoming training schedule and access the latest resources available.
New to CCH iKnowConnect? Start here
CCH iKnowConnect Quick Start Guide
CCH iKnowConnect Search Guide
AI Quick Start Guide
CCH iKnowConnect essentials
Session 1: Home page and account preferences
Session 2: The Search experience
Session 3: Navigating the Spine & Key Publications
Session 3.5: Deep Dive into Legal Resources
Session 4: Favourites & Folders – Sharing / Downloading Session
Session 5: News & Articles, Archived Content
Complimentary live webinars
|
Discover AI in Action: CCH iKnowConnect Level: Beginner Duration: 20 min Discover how our new AI-powered tools in CCH iKnowConnect can help you work smarter and faster. This session will showcase new features, such as RAG-enabled search, curated editorial answers, chat assistance, and summarization. Designed to deliver trusted results with speed and precision, register today to learn about these features in detail. |
Watch On-Demand |
|
Mastering search in CCH iKnowConnect: AI, filters & more Level: Beginner Duration: 45 mins Take your search skills to the next level with this deep dive into CCH iKnowConnect. Explore advanced features including AI-powered Q&A Search, curated answers, chat and summarisation tools, plus practical tips on using filters and Boolean connectors to refine your results. |
September Monday 21st September 9:00am -9:45am SGT Monday 28th September 9:00am -9:45am SGT
October Monday 5th October 8:00am - 8:45am SGT Monday 12th October 8:00am - 8:45am SGT Monday 19th October 8:00am - 8:45am SGT Monday 26th October 8:00am - 8:45am SGT
November Monday 2nd November 8:00am - 8:45am SGT Monday 9th November 8:00am - 8:45am SGT Monday 16th November 8:00am - 8:45am SGT If the above sessions doesn't suit you, you can watch the On-Demand |
|
Navigating CCH iKnowConnect: Browsing Made Simple Level: Beginner Duration: 45 mins Learn how to confidently browse and navigate the modules within CCH iKnowConnect. This session will help you understand the layout, explore content across different modules, and find what you need with ease, regardless of your subscription. |
September Thursday 24th September 9:00am - 9:45am SGT
October Thursday 1st October 12:00pm - 12:45pm SGT Thursday 8th October 8:00am - 8:45am SGT Wednesday 14th October 8:00am - 8:45am SGT Friday 23rd October 8:00am - 8:45am SGT Friday 30th October 8:00am - 8:45am SGT November Thursday 5th November 12:00pm - 12:45pm SGT Wednesday 11th November 8:00am - 8:45am SGT Wednesday 18th November 8:00am - 8:45am SGT Wednesday 25th November 8:00am - 8:45am SGT
If the above sessions doesn't suit you, you can watch the On-Demand Watch On-Demand |