Accelerating telehealth and virtual care adoption
While telemedicine had long been expanding its reach prior to 2020, the COVID-19 pandemic dramatically accelerated telehealth and virtual care adoption—forcing clinicians, health systems, and payers to adjust care delivery models nearly overnight.
But pandemic or not, this hybrid approach to care has significant staying power in this new age where patients defer care to avoid in-person visits and request and require more flexible care models to meet their needs. As more people expect the caliber of virtual care to match an in-person visit, providers are challenged to address those demands compliantly and completely while sustaining business viability.
Moreover, these expectations are evolving against a backdrop of changing rules, regulations, capabilities, and billing practices for telehealth. With innovative solutions that keep clinicians informed on the trends while making the most of their virtual care models, we aim to address these challenges for a more seamless transition to hybrid, and patient-centered care.