FinanceMay 31, 2022

Wolters Kluwer receives the Top Customer Recommendation Score in BARC’s The Planning Survey 22

BARC’s The Planning Survey is an annual report comparing leading planning software products across 33 key performance indicators, including business value, customer satisfaction, customer experience, and planning functionality.


Wolters Kluwer earned 26 top rankings and 49 leading positions in its four peer groups. These findings prove that companies can benefit from using the CCH® Tagetik Integrated Business Planning for detailed, transparent and frequent planning.

  • CCH Tagetik led among peers for Recommendation. 97% of customers said they would “definitely” or “probably” recommend the product to other organizations.
  • CCH Tagetik achieved the best in category Net Promoter Score. This demonstrates that CCH Tagetik has a very satisfied and loyal customer base that reaps the benefits of its unified platform for corporate financial management.
  • CCH Tagetik achieved excellent results for Project Success. A high proportion of CCH Tagetik projects were completed on time and on budget. The level of implementation satisfaction was 97%.

Download the report to learn how leading planning, budgeting & forecasting software vendors compared.



The Planning Survey 22 (BARC, 2022).

The Planning Survey 22 was conducted by BARC from November 2021 to February 2022. Altogether, 1,325 respondents worldwide answered a series of questions about their planning software. The survey offers a comparison of 19 leading planning software products across 33 different key performance indicators including Business Value, Customer Satisfaction, Customer Experience and Planning Functionality. For more information, visit www.bi-survey.com.

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