How is Wolters Kluwer integrating AI into its products, and what does it look like?
Wolters Kluwer (WK) is actively developing AI functionalities within Kluwer Arbitration, Kluwer Competition Law, Kluwer IP Law and on the Vitallaw platform that includes a selection of titles from Kluwer Law International. These are branded as AI assistant on [title product]. One of the features included in the AI Discovery subscription is a chat function. This allows users to ask questions or request summaries, and the AI generates a response. The AI may use your authored content as a source for its response, and the result includes a link to the original source.
What happens to the author content?
Based on the user's query, the AI functionality creates a new, generated work that may use your content as a source. This work includes a link to the source. WK uses the RAG model (Retrieval-Augmented Generation), meaning that before the AI starts generating a response, it enriches the query with relevant documents. These documents, combined with the query, form the prompt for the AI. The result could be an answer, a summary, a memo draft, or an analysis outline. The sources are always linked in the output.
Is the AI application trained using author content?
No, it is not. A user’s query retrieves the most relevant documents from WK’s content database. The AI uses these documents, along with the query, as input to generate a response.
What is the quality of the AI results?
The quality is high, as expected from WK. Your publications are accessible within our controlled AI application and are strictly limited to use within InView. The RAG model is used (no training occurs), and your content is not included in other systems, AI tools, or large language models beyond those mentioned within WK. This closed system ensures high-quality and reliable results. Additionally, our legal editors continuously review the results in line with WK’s AI principles.
What is the benefit of AI for authors and their work?
Since AI functionalities are powered by author content, it is crucial to ensure the reliability of sources. WK includes source links in AI-generated results, increasing the visibility and discoverability of your publications for users in their professional activities.
Is the author content used in an open or closed system?
WK does not use public AI applications. Author content is only searchable and accessible via AI within WK’s closed environment. Users are also only allowed to use the content within this closed system, as stipulated in customer contracts.
To what extent is WK author content accessible via AI elsewhere?
Author content published by WK is only searchable and accessible via AI within WK’s closed environment.
Can WK customers input WK-published author content into an AI system?
No, WK customers are not allowed to upload full content into their own or public AI applications. Use within a closed environment (as described above) only allows limited portions of content to be used in documents (e.g., memos, pleadings) as part of their professional work—similar to traditional source consultation. Only the processed content (e.g., a paragraph from a journal article in a pleading, not the entire article) may be used in an AI application.
Are my personality rights respected?
Yes, WK’s AI applications respect personality rights (e.g., name attribution).