Tax & Accounting August 25, 2026

Beware of using AI when preparing FWC cases: new guidance note signals major changes

The Fair Work Commission (FWC) issued the Guidance note: use of generative artificial intelligence in Commission cases (AI Guidance Note) on 24 August 2026.

The AI Guidance Note transforms the way parties can use AI in FWC cases and, as an added bonus, should help to reduce the FWC’s workload.


Table of contents


What is the AI Guidance Note?

The AI Guidance Note sets out the requirements when you use generative artificial intelligence (Gen AI) to prepare an application or any other document in a FWC case.

When does the AI Guidance Note come into effect?

The AI Guidance Note comes into effect on 20 October 2026.

When do you need to refer to the AI Guidance Note?

The AI Guidance Note applies when you use GenAI to create, write, edit or modify or otherwise prepare an application to the FWC or any other document to be lodged in a FWC case.

You do not need to use the AI Guidance note if you use GenAI to check spelling or grammar in a document or to format a document.

What are the AI Guidance Note's 3 key requirements?

The 3 key requirements are:

Requirement 1 You must tell the FWC in your document if you used GenAI and also explain how you used it.
Requirement 2

You must check your documents is correct and relevant to the case.

You must also state that you have checked your document.

When checking your document, you must make sure that:

  • all references to facts and evidence in the document are correct and the facts and evidence exist
  • all cases, legislation, textbooks and articles referred to in the document exist and support the legal positions you say they support
  • all extracts or quotes in the document are correct and come from the sources you say they come from.

For lawyers, paid agents and union officers:

Professional representatives (such as lawyers and paid agent, including a paid agent or an employee who is an officer of a party) must include hyperlinks to all cases referred to in the document.

For self-represented litigants:

The FWC also recommends that, if you are a self-represented litigant, you include hyperlinks for any cases that you rely on.

Requirement 3

If the document is a witness statement or declaration, you must check that it is based on your own knowledge, reflects your own words and is true to the best of your knowledge.

You must also state in the document that the statement or declaration is based on your own knowledge and reflects your own words and declare it is true to the best of your knowledge.

Are there any requirements for the use of GenAI and personal and confidential information?

Yes.

Do not give personal information about another person involved in the case to public GenAI.

Do not give confidential information about the case, to public GenAI or to any GenAI that may not keep the information secure from disclosure.

What will happen if you don’t comply with the requirements?

If you do not comply with the requirements, it could affect your case adversely.

For example, the FWC may:

  • give your documents less weight or even disregard them.
  • order you to pay costs incurred by another party
  • dismiss your case.

Even more importantly:

  • A person who knowingly gives false or misleading information to the FWC is guilty of an offence.
  • A witness commits an offence of they give sworn or affirmed evidence in a case before the FWC and the evidence is false or misleading.

What impact will the GenAI Guidance Note have on FWC forms?

The FWC will modify all its forms in individual right matters so they include an AI disclosure and a declaration that ensures both applicants and respondents declare that they have complied with the requirements of the AI Guidance Note.,/p>

Whether or not you have used AI to prepare your case, you will have to do 2 things:

  1. Complete the section on the use of AI
  2. Check the details entered into the form and complete a declaration that you have completed this checking process.

What other resources has the FWC to help parties understand their responsibilities?

The FWC has produced a range of resources to help parties understand what they need to do if they use AI to prepare an application or another document:

Why has the FWC issued the GenAI Guidance Note?

The FWC’s workload

The FWC has experienced unprecedented growth in its workload, particularly in unfair dismissal and general protections claims.

According to the FWC’s President, Justice Hatcher, at the end of the 2025-26 financial year, the FWC’s workload had increased by 70% in the previous 3 years.

The increase is not explained by changes in the labour market.

Instead, the FWC believes is a result of the introduction and increasing popularity of GenAI tools and what Justice Hatcher describes as “the widespread appearance of AI-generated language in applications and other documents lodged in the Commission”.

GenAI: the good, the bad and the ugly

The FWC commissioned research into the use of AI by parties appearing before it.

The key findings were:

  • GenAI can improve access to justice.
  • Gen AI also lowers the constraints for people wanting to pursue cases who have underdeveloped, poorly evidenced or premised on misunderstandings of:
  • legislation
  • their rights, and/or
  • the facts of their case.
  • approximately 40% of surveyed applicants report using AI to prepare and/or manage their case
  • sycophantic or hallucinatory AI outputs may reinforce the applicant’s position elevating their expectations and making case management more complex.

The research also supported the hypothesis that AI was contributing significantly to increased application volumes by:

  • redirecting applicants who are ineligible to make unfair dismissal claims to the general protections jurisdiction
  • lowering the administrative, cognitive and emotional barriers that previously caused some applicants to abandon the process before lodging
  • reducing uncertainty around the decision to apply by providing a procedural roadmap and an assessment of prospects, giving applicants greater confidence to proceed.

Source: Fair Work Commission, Guidance note: use of generative artificial intelligence in Commission cases, 24 August 2026, accessed 24 August 2026.

Other resources

Fair Work Commission website: Using AI to help with your case, accessed 24 August 2026.

Fair Work Commission video, Using Gen AI in your case, accessed 24 August 2026.

Fair Work Commission, Justice Hatcher, President, President's statement: Use of AI in Fair Work Commission Proceedings, 24 August 2026, accessed 24 August 2026.

Pivot, Fair Work Commission: GenAI user research: Final Report, n.d. accessed 24 August 2026.

Genevieve Burnet
Content Management Analyst, Wolters Kluwer
Genevieve Burnett is a Content Management Analyst for Wolters Kluwer. Genevieve writes and edits Wolters Kluwer’s Australian employment law content.
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