Driving global tax innovation: How Moore Australia leverages CCH solutions

By adopting Wolters Kluwer CCH solutions, Moore Australia has streamlined complex global reporting processes, improved productivity, and created new service offerings for clients worldwide. The technology-driven approach has enabled the firm to overcome resource constraints and move away from traditional pricing models, introducing productised services that deliver greater value.

For Tom Hancock, Manager, Taxation at Moore Australia, he says CCH Integrator is integral to the business and has enabled his team to lead the Moore Global Network in BEPS Pillar Two compliance. “It provides us a universal platform to work with our global collaborators in providing a truly cross-border range of compliance and reporting services,” he says.

Driving efficiency and innovation

With CCH Integrator, Moore Australia can manage complex compliance obligations seamlessly. The platform enables accurate calculations, data access, and reporting for BEPS Pillar Two, reducing manual effort and improving turnaround times.

CCH iKnowConnect complements this by providing a powerful AI-enabled research tool that helps the team upskill junior staff and summarises complex tax issues into actionable insights. This combination ensures Moore Australia can respond quickly and knowledgeably to client queries.

“[CCH iKnowConnect] breaks down complex issues in a way we can digest and implement as part of our advisory services,” says Tom.

Creating global service offerings

CCH Integrator has not only improved compliance workflows but also enabled Moore Australia to create new service offerings. By leveraging the platform for BEPS Pillar Two, the firm introduced a global solution adopted across the Moore Global Network.

Planning for sustainable growth

Moore Australia continues to align its growth strategy with technology and innovation. By leveraging AI and advanced platforms like CCH Integrator, the firm is moving away from traditional pricing models and embracing productised services to meet evolving client needs.

According to Gary, he also sees people as being a really important resource. “We leverage technology as much as we can for efficiency gains in a situation where human resources are few and far between,” he says.

“We leverage AI where we can. I also see technology playing a vital part in our move away from a traditional pricing model, which is focused on people, hours, and price . . . Leveraging off technology allows us to introduce platforms and systems that allows us to productise their services a little bit more.”