Hospital, institution, and facility-wide technical support

Complete this form to reach technical support regarding site-wide issues at a hospital or institution.

Please note: If you have questions related to an individual login or feel you have selected the wrong form, click here to return to the main Contact page.

Email: 
[email protected]

Phone:
1-888-804-8436 or +1-781-392-2910
Monday through Friday,
7 a.m. – 9 p.m. (Eastern)

For assistance with critical facility-wide access issues, 24-hours per day including weekends and holidays, please contact via phone: 1-888-804-8436 or +1-781-392-2910 (not applicable to individual users)

Toll-free international calling for UpToDate Enterprise Support may be available. Check availability in your country in the table below.

  • Enterprise customer service toll-free international phone numbers

    Country Access Code Enterprise Support Phone Number
    Argentina 00 80080484366
    Australia 0011 80080484366
    Austria 00 80080484366
    Belgium 00 80080484366
    Brazil 0021 80080484366
    Colombia 00 80080484366
    Cyprus 00 80080484366
    Czech Republic 00 80080484366
    Denmark 00 or 990 80080484366
    Estonia 00 80080484366
    Finland 00 or 990 80080484366
    France 00 80080484366
    Germany 00 80080484366
    Hong Kong 001 80080484366
    Hungary 00 80080484366
    Iceland 00 80080484366
    India 0008004420185
    Ireland 00 80080484366
    Israel 00 80080484366
    Italy 00 80080484366
    Japan 001, 010, +010, 0061, 0033 80080484366
    Latvia 00 80080484366
    Lithuania 00 80080484366
    Luxembourg 00 80080484366
    Malaysia 00 80080484366
    Mexico 018001237032
    Netherlands 00 80080484366
    New Zealand 00 80080484366
    Norway 00 80080484366
    Panama 00 80080484366
    Philippines 00 80080484366
    Poland 00 80080484366
    Portugal 001 80080484366
    Russia 07-810 80080484366
    Singapore 001 80080484366
    Slovak Republic 00 80080484366
    Slovenia 00 80080484366
    South Africa 00, 009 80080484366
    South Korea 001, 002 80080484366
    Spain 00 80080484366
    Sweden 00 80080484366
    Switzerland 00 80080484366
    Taiwan 00 80080484366
    Thailand 001 80080484366
    United Kingdom 00 80080484366
Back To Top