We’ve created a range of complimentary training and resources, including in-platform walk-throughs, quick start guides, help articles, bite sized videos, and live training sessions.
We encourage you and your teams to view this page on a regular basis to find our upcoming training schedule and access the latest resources available.
New to CCH iKnowConnect? Start here
CCH iKnowConnect Quick Start Guide
CCH iKnowConnect Search Guide
AI Quick Start Guide
CCH iKnowConnect essentials
Session 1: Home page and account preferences
Session 2: The Search experience
Session 3: Navigating the Spine & Key Publications
Session 3.5: Deep Dive into Legal Resources
Session 4: Favourites & Folders – Sharing / Downloading Session
Session 5: News & Articles, Archived Content
Bite-sized training webinar: ATO Edited Private Advice
Complimentary live webinars
Discover AI in Action: CCH iKnowConnect
Level: Beginner Duration: 20 min Discover how our new AI-powered tools in CCH iKnowConnect can help you work smarter and faster. This session will showcase new features, such as RAG-enabled search, curated editorial answers, chat assistance, and summarization. Designed to deliver trusted results with speed and precision, register today to learn about these features in detail. |
Watch On-Demand |
Getting Started with CCH iKnowConnect: Research Essentials
Level: Beginner Duration: 45 min New to CCH iKnowConnect? Or just need a refresher? This session is your guided introduction to the platform. Learn how to search effectively, access expert commentary, and apply practical tips to streamline your research. Perfect for first-time users or those looking to refresh their knowledge. |
Watch On-Demand |
Mastering search in CCH iKnowConnect: AI, filters & more
Level: Beginner Duration: 45 mins Mastering search in CCH iKnowConnect: AI, filters & more Take your search skills to the next level with this deep dive into CCH iKnowConnect. Explore advanced features including AI-powered Q&A Search, curated answers, chat and summarisation tools, plus practical tips on using filters and Boolean connectors to refine your results. |
January Monday 19th January 11:00am - 11:45am AEDT Tuesday 27th January 11:00am - 11:45am AEDT February Monday 2nd February 11:00am - 11:45am AEDT Monday 9th February 11:00am - 11:45am AEDT Monday 16th February 11:00am - 11:45am AEDT Monday 23rd February 11:00am - 11:45am AEDT March Monday 2nd March 11:00am - 11:45am AEDT Monday 9th March 11:00am - 11:45am AEDT Monday 16th March 11:00am - 11:45am AEDT Monday 23rd March 11:00am - 11:45am AEDT Monday 30th March 11:00am - 11:45am AEDT If the above sessions doesn't suit you, you can watch the On-Demand Watch On-Demand |
Navigating CCH iKnowConnect: Browsing Made Simple
Level: Beginner Duration: 45 mins Learn how to confidently browse and navigate the modules within CCH iKnowConnect. This session will help you understand the layout, explore content across different modules, and find what you need with ease, regardless of your subscription. |
January Wednesday 21st January 12:00pm - 12:45pm AEDT Friday 30th January 12:00pm - 12:45pm AEDT February Wednesday 4th February 11:00am - 11:45am AEDT Wednesday 11th February 11:00am - 11:45pm AEDT Wednesday 18th February 11:00am - 11:45am AEDT Wednesday 25th February 11:00am - 11:45am AEDT March Wednesday 4th March 11:00am - 11:45am AEDT Wednesday 11th March 11:00am - 11:45am AEDT Wednesday 18th March 11:00am - 11:45am AEDT Wednesday 25th March 11:00am - 11:45am AEDT If the above sessions doesn't suit you, you can watch the On-Demand Watch On-Demand
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