Security & privacy

Cybersecurity is a core commitment for Wolters Kluwer. We invest continually in people, processes, and technology to protect the confidentiality, integrity, and availability of your data.
  • Governance & Compliance
  • Cloud & Infrastructure Security
  • Application & Data Protection
  • Monitoring & Resilience
  • People, Privacy & Suppliers

Governance & compliance

Wolters Kluwer maintains a mature, globally governed security program that aligns to internationally recognised standards and is overseen at executive level.

  • ISO 27001 Certification
    CCH Integrator is certified to ISO 27001, the international standard for Information Security Management Systems (ISMS).
  • Global security standards
    Wolters Kluwer’s security policies, standards, and operational practices align with leading global frameworks including ISO 27001 and the NIST Cybersecurity Framework (CSF / SP 800‑53).
  • Risk management
    CCH Integrator follows ISO 27001‑aligned risk management practices focused on protecting customer information. Risks are identified, assessed, treated, and continuously reviewed, with executive oversight through the Information Security Committee.

Cloud & infrastructure security

CCH Integrator is built on a secure, resilient cloud platform designed to meet high availability, performance, and recovery requirements.

  • Secure cloud hosting
    CCH Integrator is hosted on Microsoft Azure and uses Wolters Kluwer’s enterprise cloud reference architecture. This provides a strong foundation for application security, scalability, and service resilience.
  • Service availability & resilience
    The platform is designed to minimise single points of failure and supports rapid failover to disaster recovery facilities. CCH Integrator is engineered to meet 24×7 availability requirements with a target of above 99% uptime.
  • Physical security
    Microsoft Azure data centres employ layered physical security controls including controlled access, surveillance, environmental safeguards, backup systems, and geographically dispersed regions to meet data residency and compliance needs.

Application & data protection

Security is embedded throughout the application lifecycle, with strong controls for code, access, encryption, and data handling.

  • Rigorous security testing
    CCH Integrator undergoes rigorous security testing, including automated and manual code reviews aligned to industry standards (such as OWASP), supported by independent penetration testing at least annually.
  • Encryption & cryptography
    Data in transit is encrypted using industry-standard protocols. Strong encryption controls protect data at rest within cloud platforms, ensuring confidentiality and integrity across all environments.
  • Identity & access management
    Strict access controls follow principles of business justification, least privilege, separation of duties, and formal access reviews to ensure customer data is only accessible when required.

Monitoring & resilience

Security monitoring and operational resilience ensure rapid detection, response, and recovery from incidents.

  • 24/7 Security Operations Centre (SOC)
    Wolters Kluwer operates a global SOC that provides continuous monitoring, threat detection, and incident response - 24 hours a day, 365 days a year.
  • Incident response
    A cyber security incident response plan is tested formally, at least annually.
  • Business continuity & disaster recovery
    CCH Integrator is supported by a tested Business Continuity Plan and disaster recovery capabilities, including backup and restore processes and enterprise‑wide crisis management procedures.

People, privacy & suppliers

Security and privacy are reinforced by trained people, clear accountability, and strong third‑party governance.

  • Security culture & training
    All employees complete mandatory security and privacy training, with additional role‑based education for developers, architects, and security‑impacting roles. Employees are a critical part of Wolters Kluwer’s security posture.
  • Privacy by design
    Wolters Kluwer has a dedicated Corporate Privacy Office reporting to the Executive Board. Privacy considerations are embedded into product design and operational processes across the organisation.
  • Third Party risk management
    Suppliers undergo financial, security, and privacy risk assessments. Third‑party vulnerabilities are monitored and remediated to ensure continued protection of customer data and services.

CCH Integrator: the trusted solution for tax compliance

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CCH Integrator awards

2026 Asia Pacific Stevie Award
CCH Integrator Wins Gold
2026 Asia Pacific Stevie Award for Innovation in Technology Development
Gold 2026 Stevie Winner for Sales & Customer Service
Wolters Kluwer APAC Wins Gold
2026 Stevie Award for Front-Line Customer Service Team of the Year
2025 Globee Awards Gold Winner Innovation.
CCH Integrator wins Gold
2025 Gold Globee Award for Innovation in Financial Services Solutions
Golden Bridge Gold Badge
CCH Integrator wins Gold
2024 Gold Globee Award for New Product & Service Innovation

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