Explore the top challenges small firms face when implementing technology strategies.

Accounting firms must implement a thoughtful technology plan to maintain the personal level of service they pride themselves on while providing quick, easy digital interactions.

In a survey Arizent and Accounting Today conducted on behalf of Wolters Kluwer, findings showed that firms often implement technology to improve efficiency and productivity at the service-area level due to the difficulties of deploying solutions firm-wide. 

To make better use of investments and implementations, accountants should consider technology as an overarching umbrella under which all their service offerings are positioned. A more cohesive tech strategy will allow accounting professionals to operate more efficiently, streamline tech decisions, and implement solutions once for the firm, rather than piecemeal and often at a great cost.

Download the white paper to learn:

  • How firms are currently using and planning to adopt technology within the next five years
  • How to improve efficiency and productivity using technology
  • How to approach your technology strategy to unlock a wider variety of benefits
Learn more about the survey findings and download the white paper now! >>

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Making an extra effort to get the right platform in place today can pay off immeasurably in increased agility that drives profitable growth for smaller firms.

— Cathy Rowe,
Cathy Rowe

Key insights from tax and accounting professionals nationwide.

Firms are driving towards efficiency and productivity.

20% of accountants reported they intend to implement project tracking or workflow automation and/or AI tools to improve productivity and efficiency. 

Firms that take a more holistic approach to their technology strategy can unlock a wider variety of benefits.

37% of firms reported seeking a single integrated technology platform.

Workpaper management represents a key opportunity for many firms.

Less than half of respondents (44%) currently use the technology, but it touches a large number of business areas, including audit, calculation, and tax preparation work.


Small firms are focused on building a strong, foundational technology core that allows them the flexibility and room to grow.

Roughly 80% of firms with 1-4 employees reported using tax preparation tools, while only 20% listed AI tools to read documents.

More Insights From Tax & Accounting

A Flexible Technology Foundation: A Solid Basis for Small Firm Growth White Paper
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