australia post
Tax & AccountingComplianceLegalJuly 19, 2021

Australia Post - Case Study CCH Integrator

Australia Post implemented CCH Integrator to support its income tax reporting and compliance needs.
The implementation of CCH Integrator is part of our technology-focused roadmap for the tax team and the broader enterprise. We feel CCH Integrator meets our best of breed benchmarks, and it will be a key tool for our future.
Peter Dimech, Head of Taxation at Australia Post
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The challenge

Each year, Australia Post makes a direct contribution of over $3 billion to national GDP through its operations and in 2020, it contributed $501.6 million in Government taxes, duties and dividends.

Australia Post had been relying on macro-enabled spreadsheets and web-based tax software to produce its income tax returns and tax related financial reporting disclosures. However, the team needed a more streamlined and integrated solution to deliver a more robust end-to-end process.

CCH Integrator solution

Australia Post wanted to streamline its income tax reporting and compliance — from financial reports to tax returns — across all its divisions.

CCH Integrator replaced the manual roll-forward processes it previously needed to complete for tax provisioning. CCH Integrator also removed the need to copy and reconfigure data from spreadsheets and its previous tax software into a tax return format.


  • Collaborative and configurable platform.
  • Greater accuracy and automation of annual returns.
  • Value-added capabilities.
  • New economies of scale for review processes.
Management review process times have reduced by around the 25 – 30 per cent mark.
Alesha Mercieca, Manager, Tax Operations at Australia Post
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