Accelerating telehealth and virtual care adoption

Telemedicine had been steadily gaining traction for years, but recent shifts in healthcare delivery rapidly accelerated the adoption of telehealth and virtual care—prompting clinicians, health systems, and health plans to quickly adapt their models.

This hybrid approach to care is proving to be a lasting one, as patients increasingly embrace telehealth and seek flexible care options that fit their lives. As expectations grow for virtual visits to deliver the same quality as in-person care, providers must meet these demands while maintaining compliance and financial sustainability. Health plans and technology partners are also exploring ways to deliver trusted, digital health content that supports patients beyond the clinical setting.

These evolving expectations are unfolding alongside changes in telehealth regulations, capabilities, and billing practices. With innovative solutions that keep clinicians informed and help optimize virtual care delivery, we aim to support a more connected, patient-centered hybrid care experience.

Female doctor sitting at her office in front of laptop computer doing consultations online over internet
Telehealth evolution: Three opportunities for supporting the success and longevity of virtual care
For telehealth to become a fully integrated part of healthcare delivery, it needs to focus on reimbursement, accessibility, and patient engagement.
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Follow what's new in telehealth

Stay updated and compliant with the latest telehealth regulations and technologies, while delivering quality patient care from anywhere at any time.

Balance hybrid care priorities

Triage in-clinic visits and reduce costs by reaching more patients in the safety of their own homes with integrated personalized education and technologies.

Know the correct billing codes

Ensure accurate billing and complete patient medical records with reference data sets that keep you apprised of telehealth codes and best practices.

Empower your patients with integrated content

Enhance the virtual care experience with patient-centric health content and evidence-based information personalized to their needs and integrated via API.

Solutions to optimize telehealth and virtual care programs for hospitals and health systems

The quick shift toward hybrid care models has stretched and challenged care delivery in several ways—from having to scale up telehealth reach to training clinicians on best practices to understanding regulation and reimbursement changes. Advanced solutions can help clinicians and teams deliver quality, efficient care beyond the clinic.

Engage and educate patients with the leading end-to-end technology
Explore industry-leading patient engagement solutions from UpToDate®. Conversational language and inclusive, clinical content extend your team’s reach beyond healthcare settings to improve outcomes.
Patient Engagement
Telehealth coding
Improve the accuracy of patient records and billing by accessing diagnoses and services most likely to be used in a telehealth setting.
Health Language
Telehealth training
Train clinical teams and future practitioners with telemedicine best practices with on-demand education around virtual care delivery, regulations, and technology.
Lippincott® TelemedInsights
Integrated digital health content
Integrate proven, trusted digital health content from UpToDate® into your technology platform to accelerate innovation and enhance your users' experiences.
UpToDate Digital Architect

Solutions to advance virtual care initiatives for health plan and technology companies

Given the ongoing interests in improving the member experience and assessing care utilization, health plan and technology companies have an active role to play in the telemedicine continuum. Advanced, integrated solutions can extend reach beyond the clinic, driving better and more efficient care.

Telehealth value sets
Configure claims systems, set fee schedules, and more with specialty-specific sets that give health plan companies real-time insights at how telehealth gets used for patient care.
Learn About Health Language
Engage and educate patients with the leading end-to-end technology
Explore industry-leading patient engagement solutions from UpToDate®. Conversational language and inclusive, clinical content extend your team’s reach beyond healthcare settings to improve outcomes.
Patient Engagement
Integrated digital health content
Integrate proven, trusted digital health content from UpToDate® into your technology platform to accelerate innovation and enhance your users' experiences.
UpToDate Digital Architect

Latest expert insights to support telehealth and virtual care

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