Application management services

Expertise to help you strategically manage your Passport® or TyMetrix® 360° application

Our suite of application management services provides expertise and staffing for ongoing application management. We offer system administration, solution operations, and report development services to help legal and claims departments efficiently manage and enhance their technology investment.

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System administration

Efficiently manage the day-to-day administration of your application with expert know-how that enables your users to stay productive and your operations to run smoothly.

Key benefits

Our team of application management experts handles the day-to-day administration and maintenance for your Passport or TyMetrix 360° solution so your users can stay productive.

Solutions Operations

Solutions operations

Streamline support of legal business processes and efficiently manage solution operations with expertise that allows you to flexibly augment your staffing strategy with flexibility and ease.

Key benefits

Proactively plan for and flexibly adapt to evolving business needs. Access talent and specialized expertise to maximize your in-house resources and reduce turnaround time for pressing legal projects.

Report Development

Report development

Gain timely and meaningful insights to inform decisions with experts that quickly develop, run, and manage reporting requirements for your department.

Key benefits

Experienced solution experts leverage your current business intelligence tools to develop and configure business reports to meet your needs. Spend less time creating reports and more time utilizing reports to make better business decisions.

The true business value of application management services

ELM Solutions Expert Services enable legal departments to:

  • Optimize internal resources and increase agility in managing staffing gaps
  • Leverage deep expertise and specialized knowledge to efficiently and reliably manage applications
  • Drive optimal value from their ELM Solutions technology investments
  • Optimize operations and reduce overall costs of application management
  • Gain confidence in budget predictability with flexible, subscription-based pricing
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