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Tax & AccountingMay 22, 2024

GCOL Limited embraces CCH iFirm integrated cloud platform

CCH iFirm has been powering accounting firm, GCOL Limited, for many years, being early adopters of the software and moving fully to the cloud during the Covid-19 pandemic.

Company Details

Name: GCOL Limited
Size: 8 Employees



  • Improved efficiency through integrated platform
  • Paperless desks for accountants
  • Enabling remote working for staff (on the cloud)
  • Ongoing support from experienced local CCH iFirm team
CCH iFirm gets the job done. Other solutions might look good, but they just don’t have the functionality an accounting firm needs.
Gina Gambitsis, Practice Administrator, GCOL Limited

Fully in the cloud

“I think we were one of the earliest firms to take up the software, and Covid-19 forced us to move fully to the cloud quite quickly. The CCH iFirm team were excellent in supporting our transition, training us in new ways of working and helping to solve problems that were unique to our firm. We were lucky it was so easy to do with the way the CCH iFirm team managed it with us,” said Gina Gambitsis, Practice Administrator, GCOL Limited.

Most recently, GCOL Limited has added CCH iFirm Document Vault to their technology stack, which supports the hybrid working arrangements for staff in the firm.

“Part of the team works from home some days, so this has enabled all documents to be located and available in one area. You can pretty much find anything you want very quickly in the software as there’s a range of ways to search even if you didn’t file or label your documents perfectly,” Gina said.

A product that ‘just works’

As a long-term user of CCH iFirm software, GCOL Limited has considered other options over the years, but have chosen to remain with CCH iFirm for its rich features and functionality that support the needs of their firm.

“We explored using Xero practice management and compliance software, but we found that while it looks good, it doesn’t have the functionality we need. CCH iFirm has the functionality we need, and you can count on it to get the job done.”

Having a personalised dashboard, and integrated tools are also key features valued by Gina and the team.

Going into the one ‘workspace’ with all the various tools you need in the one place (like Tax, Client Accounting, Practice Manager modules) is important to creating those efficiencies. Having a personalised dashboard which has all the information that I need – and each team member has that personalised to their needs – is certainly a time saving.
Gina Gambitsis, Practice Administrator, GCOL Limited

CCH Entities and CCH iFirm Workpapers are also essential tools for the GCOL Limited team.

“We use CCH Entities (Company Manager) as we don’t do Trust Administrations and we’ve been using Workpapers for a really long time. Again, the integration is a time-saver; being able to attach documents; the practice director can review very easily – it makes everything much simpler. You’ll see the accounting desks are all clear of paper. And of course, we know that the NZICA requirements are satisfied, they are compliant and contain all the stuff we need.”

Knowledgeable & experienced support team

The other important factor for GCOL Limited is being able to rely on the CCH iFirm support team and having the peace of mind of knowing they are just a phone call away.

The CCH iFirm support team is the core of why we haven’t jumped ship to another platform. The support we get from the team is exceptional. You just can’t put a value on being able to pick up the phone and share your problem, and know you’ll get a solution.
Gina Gambitsis, Practice Administrator, GCOL Limited

“We’ve been calling the team for years and speaking to the same team members when we call, they reference previous issues we’ve had, they know our history and we get a solution.

“It’s not a faceless team, sitting in a country far away, having to talk to a new person every time (who sounds like they’re 12) and don’t really know how to help you.

“It’s the knowledge, experience and ‘unflappability’ – I know I’m not the only person calling them, but they have the patience to get to the problem when you may not speak ‘techie-speak.’ The team is just amazing!”

“I always champion CCH iFirm software to my peers because it does exactly what you need it to. It’s stable and it’s backed by an experienced (onshore) support team you can rely on,” Gina said.

Learn more about how our CCH iFirm and CCH Entities solutions can better support your firm.

Professional Software
CCH iFirm
CCH iFirm is a well-established, secure full-cloud suite of software which helps accounting firms unlock more billable hours through streamlined job and compliance workflows.
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