Not-for-profit Hackensack Meridian Health (HMH) is the largest, most comprehensive healthcare network in New Jersey.
After a period of recent growth, the HMH network now employs more than 8,000 nurses across 17 academic centers, acute-care facilities and research hospitals.
HMH has been honored six times with prestigious Magnet® status by the American Nurses Credentialing Center.
Pre-pandemic, HMH set out to standardize policies, procedures, training, competencies and education across all of the sites in its expanding network, enabling 8,000+ nurses to easily transfer between sites.
But as COVID-19 surged, HMH was also tasked with (1) readying nurses for redeployment to frontline-care teams, (2) managing a vaccination mega-site and (3) conducting virtual transition to a practice program for non-licensed nursing graduates. Everything had to happen fast, even as best practices evolved.
Solution
HMH harnessed Lippincott Solutions to quickly standardize and deploy the education and training needed to keep nurses updated and safe. Working with the Lippincott team, HMH used Lippincott® Professional Development, Lippincott® Blended Learning and Lippincott® Procedures to create and deploy training with step-by-step instructions and essential information about proper use of PPE and other infection-control precautions.
Created in just days, those new modules ensured that nurses had the very latest information to practice with competence and confidence while reducing variability of care.
Results
HMH nurses completed 63,356 assignments, integrating the content with Lippincott while tracking participation within the existing LMS.
HMH treated 13,000 patients during the initial COVID-19 surge while simultaneously and quickly training nurses on new procedures.
HMH onboarded more than 650 nurses and redeployed many others by taking a virtual training approach.
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