Accelerating telehealth and virtual care adoption
Telehealth and virtual care continue to reshape how healthcare is delivered, requiring clinicians, health systems, and health plans to evolve quickly. As hybrid care becomes a lasting model, patients increasingly expect the same quality, clarity, and convenience they receive during in‑person visits. Meeting these expectations demands tools that support clinical accuracy, regulatory compliance, and sustainable operations.
To keep pace with shifting patient needs and changing reimbursement and regulatory environments, organizations are turning to trusted digital resources that strengthen virtual encounters. When evidence-based content, standardized data, and real-time insights are integrated into virtual workflows, teams can improve access, reduce costs, and deliver more personalized, engaging care beyond traditional clinical settings.
Strategies to strengthen virtual care delivery
Effective telehealth programs rely on solutions that support clinical decision-making, ensure accurate billing, and enhance patient engagement across digital touchpoints.
- Support clinical accuracy in virtual encounters — Resources such as UpToDate® and Lexidrug™ help clinicians make informed decisions during telehealth visits, ensuring consistent, evidence-based care regardless of setting.
- Improve data quality and billing reliability — Health Language® and Medi‑Span® standardize terminology and coding data, helping organizations navigate evolving telehealth reimbursement requirements with greater confidence.
- Enhance virtual workflows and patient engagement — Solutions including Sentri7®, Simplifi® 797, Lippincott® Solutions, and Ovid® Synthesis support safer, more efficient workflows while delivering accessible, patient-centered education.
Together, these capabilities help organizations overcome implementation challenges and build a more connected, sustainable virtual care experience that supports clinicians, engages patients, and improves outcomes across the hybrid care continuum.