What is our primary mission as CNA educators?

Tomorrow's healthcare teams require resilient nursing assistant staff with strong communication and critical thinking skills. Nursing Assistant educators must balance technical competency with humanistic care training, teaching students to recognize the person within the patient, resident, or client.

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How one CNA program achieved near-perfect pass rates
Southwestern College, facing unique challenges with its diverse student body and the COVID-19 pandemic, made a pivotal shift to digital learning using Lippincott® CoursePoint; the CNA pass rate soared to almost 100%, surpassing California's 87% average.
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Pam Carter gives her thoughts on the most important skill we can teach
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Patient-centered focus
Pam's approach shifts the focus from tasks to viewing patients as unique individuals, whether they're friends, family members, or loved ones. This elevates CNA training, fostering empathy and understanding. Pam actively engages in the clinical field, integrating cutting-edge research and practice insights.
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Accessible learning
Pam's conversational writing style simplifies complex healthcare concepts. It respects students' intellect while aiding comprehension. The textbook imparts essential terminology and also provides real-world examples, enhancing the grasp of the subject matter.
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Comprehensive perspective
This textbook prompts students to contemplate their approach to patient care. In its latest edition, it emphasizes the importance of embracing diversity, demographics, cultures, and religions. It highlights the significance of understanding patients' beliefs and values alongside mastering technological aspects. 
Pam Carter explains why you should adopt Lippincott ® for your Certified Nursing Assistant Program
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What makes our CNA Suite different?
Our Lippincott® CNA resources with Pam Carter’s latest textbook focuses on who the patient is versus just some of skill competencies required of a CNA. Early on in the text, Pam asks thought-provoking questions to help students better prepare for the real world. Things such as, 'How would you feel if you had to be bathed by a stranger?' This initiates a powerful lesson in empathy and respect for diversity. Our mission is to equip students to listen before they speak, to mirror respect for others, and to ignite a fresh perspective in caregiving.
Pam Carter explains why teaching Humanistic Care is Critical
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"Passion & Humanity: A Talk with Pam Carter" - Explore heartfelt caregiving with our author in this intimate conversation.
Hear from Pam Carter on why her textbook Lippincott® Textbook for Nursing Assistants: A Humanistic Approach to Caregiving is different from others.

Transform your CNA program — Lippincott® CoursePoint

With easy-to-follow text and innovative digital resources, our Lippincott CNA suite of learning products is designed to simplify the learning experience for both students and educators. Lippincott® CoursePoint is an interactive experience geared to help students understand, retain, and apply their course knowledge and be prepared for practice.

  • Interactive, audible eBook allows students to access the title anytime and anywhere, take notes, and highlight text – with a read-aloud feature where students can listen and follow along. Available in different language accents, or dialects to assist English as a second language learners
  • Digital workbook downloadable and printable, provides additional value for students.
  • Over 100 Watch and Learn Skills videos reinforce key concepts and procedures.
  • Stedman’s® Medical Dictionary for the Health Professions and Nursing features more than 56,000 medical terms with pronunciations and access to thousands of images to illustrate key medical terms and concepts.
  • Pre-lecture quizzes prepare students for class.
  • Unmatched support with our Implementation Team consists of dedicated Digital Implementation Specialists and Nursing Education Consultants who provide product training to faculty and students to implement Lippincott® CoursePoint with ease.
Pam Carter explains how to make teaching and learning easier with CoursePoint
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New 6th Edition of Lippincott® Textbook for Nursing Assistants: A Humanistic Approach to Caregiving

  • UPDATED! Revised and streamlined content incorporates the latest clinical practices, discoveries, advances, and clinical practices and keeps students focused on need-to-know concepts and skills.
  • NEW! Respect features at the end of each unit foster awareness of diverse backgrounds and cultures and help students build inclusive relationships with patients, residents, and clients.
  • NEW! Updated nutrition and dietary recommendations reflect the 2020–2025 Dietary Guidelines for Americans and the related art and descriptions of MyPlate.
  • Helping Hands and a Caring Heart: Focus on Humanistic Health Care boxes strengthen students’ empathy and help them meet the emotional, spiritual, and physical needs of patients and residents.
  • Procedures highlight important privacy, safety, infection control, and comfort concepts and guide students step by step through 79 common nursing assistant tasks.
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  • Guideline boxes emphasize “What You Do” and “Why You Do It” to reinforce understanding of key tasks.
  • Tell the Nurse! Notes alert students to observations that should be reported.
  • Stop and Think! Scenarios provide critical practice solving complex, real-world nursing situations.
  • Concerns for Long-Term Care detail specific considerations for effective care in long-term settings.
  • Taking It to the Next Level: Advanced Skills callouts identify opportunities for further training and career advancement.
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Lippincott Resources catalog for your Certified Nursing Assistant program
Help your students master the critical thinking and clinical judgment skills they need to provide compassionate, competent care in any healthcare setting with this outstanding array of CNA products available in both print and digital learning tools.
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Pam Carter provides context for the gowing demand for qualified Certified Nursing Assistants
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Expert Pam Carter on CNA role: Teaching beyond the exam
Nursing is evolving due to multiple factors. The retirement of experienced nurses, worsened by COVID-19, causes shortages. Demand for care surges - especially for complex cases. Nursing assistants are increasingly crucial in acute care, requiring better training. Traditionally, they focused on basics for long-term care. Now, budget constraints expand their roles in acute care, demanding more training to meet these evolving needs.
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The Rising Demand for Skilled CNAs: Meeting the growing healthcare challenge
With a global aging population projected to double by 2050, the prevalence of chronic conditions increases, underscoring the importance of long-term care facilities. Consequently, nursing assistants are called to possess deeper nursing process knowledge and critical thinking skills to effectively contribute to care teams. This shift is reinforced by nursing programs requiring certified nursing assistant (CNA) certifications, suggesting a correlation between well-prepared CNAs and successful licensed nurses.
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Experience the Difference with Lippincott CNA Resources: From core skills to empathy

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Comprehensive and easy to learn
Pam Carter’s textbook covers all core aspects of CNA practice, including patient care, medical terminology, procedure, and more. Her conversational tone, patient scenarios, and related skill competencies foster clinical judgment needed for this scope of practice.
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Accessible for diverse populations
With the inclusion of Lippincott® CoursePoint Digital Resources, the e-text functionality allows for text to be heard in different language dialects, or accents, reducing the barrier for ESL- or ELL-learners and making the learning more accessible to diverse populations.
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Inspire empathy as a core value of caregiving
With the right depth and exposure to clinical judgment skills, prepare students for real-world practice and better guide them to see the person, not just the patient.
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Ensure workforce readiness
Ensure students are workforce-ready by exposing them to the evidence-based learning platforms they’ll use in practice.

Request a consultation from your Wolters Kluwer sales representative about our CNA Program Solutions.

Get the most out of the Lippincott® products and course materials to help students reach their potential. From digitally transforming your curriculum with expert guidance along the way, our team of educational coaches and nurse educators is here to help.
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