We’ve created a range of complimentary training and resources, including in-platform walk-throughs, quick start guides, help articles, bite sized videos, and live training sessions.
We encourage you and your teams to view this page on a regular basis to find our upcoming training schedule and access the latest resources available.
New to CCH iKnowConnect? Start here
CCH iKnowConnect Quick Start Guide
CCH iKnowConnect Search Guide
AI Quick Start Guide
CCH iKnowConnect essentials
Session 1: Home page and account preferences
Session 2: The Search experience
Session 3: Navigating the Spine & Key Publications
Session 3.5: Deep Dive into Legal Resources
Session 4: Favourites & Folders – Sharing / Downloading Session
Session 5: News & Articles, Archived Content
Complimentary live webinars
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Discover AI in Action: CCH iKnowConnect Level: Beginner Duration: 20 min Discover how our new AI-powered tools in CCH iKnowConnect can help you work smarter and faster. This session will showcase new features, such as RAG-enabled search, curated editorial answers, chat assistance, and summarization. Designed to deliver trusted results with speed and precision, register today to learn about these features in detail. |
October: |
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Mastering search in CCH iKnowConnect: AI, filters & more Level: Beginner Duration: 45 mins Take your search skills to the next level with this deep dive into CCH iKnowConnect. Explore advanced features including AI-powered Q&A Search, curated answers, chat and summarisation tools, plus practical tips on using filters and Boolean connectors to refine your results. |
September: October:
November: |
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Navigating CCH iKnowConnect: Browsing Made Simple Level: Beginner Duration: 45 mins Learn how to confidently browse and navigate the modules within CCH iKnowConnect. This session will help you understand the layout, explore content across different modules, and find what you need with ease, regardless of your subscription. |
October:
November: |