Lippincott offers multiple access levels for administrators based on level of customization rights required for the solution. Your Customer Success Manager will walk you through all phases of the implementation process focused on adoption, engagement, and optimization strategies:
Phase 1: Educate the educator
In-depth overview of the contracted Lippincott Solutions products to provide educators a deeper understanding of the nuances of each product, and gain valuable insight into a variety of launch strategies which will engage the end user and drive adoption.
Phase 2: Hullaballoo and fanfare
Drive adoption and utilization by the staff. With desired phase one items completed, educating the staff on the features, benefits, and “what’s in it for them” begins. Staff should have a seamless, hassle-free experience. Educators will play the primary role in getting the word out with managers assuming ownership of staff success. This phase should begin at least two weeks prior to launch and continue post-launch until full adoption is achieved.
Phase 3: Ownership and outcomes
Ensure Lippincott is being used to its full capacity with optimization of features and functions. Unit managers assume ownership of Lippincott utilization and data results by ensuring momentum is not diminished, and Lippincott becomes part of organizational culture. Under the direction of the executive-level sponsor, key business and strategic initiatives will be identified, and with the support of unit educator/governance councils the appropriate Lippincott courseware will be assigned to staff.
Lippincott Procedures sample launch plan
Guidance and logistical recommendations for deploying our Lippincott Procedures resource.