Health plans understand that building strong relationships with members is the key to positively influencing behaviors, closing care gaps, improving outcomes, and reducing costs.

Care management teams work relentlessly to reach and engage at-risk members and offer personalized guidance to lead healthier lives. Yet, as the number of members with chronic and often complex conditions rises and health plans face a shortage of resources, care management teams need solutions that help them to reach and engage more members, amplify the impact of each care interaction, and bolster their efforts to build valued and trusting relationships with the members they serve.

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How can health plans improve member engagement and outcomes and increase operating efficiency?

EmmiGuide™ and EmmiOutreach™ improve member engagement for payers by enabling care managers to reach more members, including at-risk members, more cost-effectively. Care managers become partners in improving member health outcomes with solutions that inspire and empower members to take action.

Watch this introductory video to learn more.

Over 20 years of amplifying the impact of care management

Integrated care management solutions like EmmiGuide™ and EmmiOutreach™ allow payers to engage more members and provide guidance designed to influence healthier behavior. Better position your care management team to close care gaps, reduce utilization, and lower the cost of care.
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Scale and reach more members efficiently

by automating routine interactions so that the focus can be on the most at-risk members.

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Amplify the impact
of care managers

with digital outreach and interactive programs designed to motivate members to take healthy actions.

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Build trust and confidence
with members

by using evidence-based content that aligns with content trusted and used by providers.

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Emmi: Deliver more personalized care management at scale
Emmi helps build authentic member connection and member confidence. Trusted, evidence-based member education and interactive multimedia solutions help payers deliver more cost-effective and personalized care management at scale. Download our “Improving the Member Experience” whitepaper to learn more.
Read The Whitepaper
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Unlocking the potential for smart payer care management
Strong relationships with members can influence behavior, close care gaps, improve outcomes, and reduce costs. With the right digital solutions, health plan leaders can build relationships and efficiently scale the reach of care management teams. Read more in our latest eBook on care management.
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Emmi solutions improve member outcomes and payer impact

Emmi solutions expand the reach of your team, amplify the impact of care interactions, and build member confidence and trust.
The result: members are more willing and able to take meaningful action to improve their health.
 
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Priority Health meaningfully reaches patients, changing patient behaviors and saving staff time

As a health plan, it’s critically important to us that we engage our members in ways that are meaningful to them. What we’re really trying to do is ensure that patients have the information that they need to be informed decision makers. Emmi provides us with a user-friendly tool that patients and their families can use any time, anywhere to help them make those decisions.


– John Fox, MD, MHA
Priority Health, former Associate VP of Medical Affairs
Develop strategies to help improve essential care management and member experiences
Learn how with the “Improving the member experience” whitepaper.
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