Emmi

Patients make choices every day - knowingly or not - that impact their health and well-being. Their ability to participate in their care rests on their understanding of their healthcare journey and their motivation to participate in it.

Emmi designs interactive content that improves patient decision making.

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Driven by Outcomes

Emmi participation has been linked to reducing readmissions, improving procedure attendance, and changing patient behavior.

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Expert Content Design

We’ve mastered the art of empathetic communications through behavioral science, learning experience design and creativity.

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Committed to Customer Success

A dedicated team partners with you on cross-functional planning, project execution, change management, and tracking of results.

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Coach and empower people to be more effective patients

There are key moments across a care journey where patient action can support or disrupt care processes, can adhere to or disregard self-management best practices, and can follow or diverge from plans of care. EmmiEngage provides web- based education, coaching and shared decision-making programs to guide patients through those choices and flexible configuration options to personalize these interventions by patient, even at scale.

EmmiEngage

Initiate care journeys through patient acquisition campaigns

EmmiPrevent helps you to extend your reach to large populations to address gaps in care with customized, interactive call campaigns. Through the power of voice technology and design, we inform and educate patients and members about scheduling needs, collect information to enrich your data and connect them to action with easy transfers to scheduling.

EmmiPrevent

Continue support for patients post-discharge

Patient transitions can be abrupt, moving from close supervision to nearly none. EmmiTransition coaches patients on critical self-management strategies, reports back on key clinical and social risk factors, allowing care management teams continued insight into patient status. That insight enables your team to prioritize their interventions more effectively and efficiently, scaling care management efforts and measurably reducing avoidable readmissions.

EmmiTransition

Provide trusted clinical information from a single source

Patient education leaflets and discharge instructions are a foundational component to any patient engagement strategy. With thousands of leaflets covering medications, conditions, procedures, healthy living and discharge instructions, you can provide your patients with evidence-based clinical information from a single source.

Emmi Delivers Results

Whether it is enhancing patient centered care, improving quality and health outcomes or optimizing financial performance, we work with our clients to help them achieve their goals and we have the results to prove it.

Who We Help

Providers

Healthcare providers and provider organizations are faced with a sustainability gap that continues to widen.

Emmi programs and solutions can be targeted to align patient action with organizational needs – deliver services more efficiently, maximize value-based reimbursement and scale populations health management.

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Payers

Health plans must be innovative in their engagement strategies not just to build member satisfaction and loyalty, but to support their members various care management needs.

Emmi fosters ongoing connections to individual members, targeted by condition and acuity, but designed for scale. Beyond satisfaction, they make care management smarter and scalable.

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Partners

Patient journeys are complex and varied with countless opportunities to reach and engage. Patient preference and customer strategies call for us to be expansive in our thinking about how to fully leverage engagement opportunities.

Emmi content can be easily embedded into virtually any communication stream, making it easy for organizations to deliver seamless, multi-modal experiences for their audiences.

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How We Help