FedRAMP/FISMA Compliant Cloud Services TeamMate, in collaboration with Rackspace® Government Solutions, has developed a secure cloud solution architected from the ground up for
delivery exclusively to U.S. federal government enterprise customers. This platform maintains FedRAMP/FISMA Moderate security compliance and includes world-class infrastructure and security controls, all managed against NIST’s 800-37 Risk Management Framework by U.S. citizens that are cleared or clearable to most agency requirements.

Security & Compliance First

Our cloud infrastructure is architected for security and compliance foremost. It has been built within some of the world’s finest datacenter facilities in secured federal government only
space. Services are built for security with state of the art security technologies, processes, and policies, and include the following:

  • Unique U.S. Federal Secure TeamCloud Features
  • World’s finest audit application: TeamMate
  • Dedicated physical application & database
    hardware for each Agency
  • Dedicated physical storage hardware for each
    agency
  • Redundant high-availability clustered
    architecture
  • Dedicated DR: geographically-remote disaster
    recovery infrastructure

FedRAMP/FISMA/FIPS Security Controls

TeamCloud implements and manages robust security controls to enable FedRAMP/FISMA Moderate compliance (higher compliance is also available). These controls include: continuous
monitoring, managed firewalls, network intrusion detection (IDS), device hardening, security vulnerability scans, enhanced remote access security and managed authentication, change
control, configuration management, ongoing formal security training of administrative personnel, and security documentation.

Rapid Security Authorization

TeamCloud can dramatically reduce your Certification & Accreditation (C&A) time by delivering a complete certification documentation package for your TeamMate infrastructure, and will participate in your agency’s audit as required, accelerating your path to Authorization to Operate (ATO).

NIST 800-37 Risk Management Framework

TeamCloud’s experienced security professionals are proficient in steps of the NIST 800-37 Risk Management Framework and have successfully completed many security audits through
Authorization to Operate (ATO) against U.S. federal government security guidelines.

Certification and Accreditation (C&A) Support

Included with the service, TeamCloud will deliver a certification documentation package for the managed infrastructure in preparation for a NIST audit which includes:

  • System Security Plan
  • Contingency Plan
  • Incident Response Plan
  • Patch Management Plan
  • Release and Maintenance Plan
  • Remote Administrator Access Approval Form
  • Remote Client Device Security Policy
  • System Security and Support Policies

In addition, TeamMate’s experienced staff will work with the government’s Information Assurance (IA) audit team to support their Certification & Accreditation audit.

Ongoing Security Compliance Monitoring and Administration Services

After receipt of Authorization to Operate (ATO), TeamCloud shall manage, monitor and administer ongoing compliance with security requirements, including: provide ongoing security compliance reports, vulnerability testing, continuous monitoring, alerting and response to incidents, review and approve ongoing change control documentation and procedures, participate in ongoing C&A audits as required.

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