Meet the Moment

The world is constantly changing, and you have to respond. Bringing your patients along with those changes is rarely easy and yet you need their active participation. Emmi can be leveraged to respond quickly to the unique demands of your biggest challenges and most specific areas of focus. Where you have a need, we can design and configure a solution.

I like this informational video for COVID-19. It made me feel better and not as frightened. In the news all you hear is the amount of reported cases and the death COVID-19 has caused. But with the information given, it explains why the shelter in place. It also tells me about the virus and how it affects us. I just have to follow the guidelines given and shelter in place. Thank you.
Program Viewer

"Standardizing Care" of COVID-19

Our new reality is a clear demonstration of the need to coach patients through new, unfamiliar journeys. As health systems prepare to move from a crisis response for treating COVID-19, to a more standardized care path, they must also coach patients to participate differently in their care.

This includes, among other needs:

  • Providing key education about the virus and symptoms as well as methods to remain safe
  • Using Telehealth services most effectively
  • Reducing fear of accessing traditional care settings as they become available
  • Combatting loneliness and isolation
  • Checking in on patients that have tested positive but have not been hospitalized
As a “Targeted Patient Journey,” Emmi’s toolset allows us to uniquely and proactively meet each of these needs through empathetic communications and a flexible technology delivery.

Free Resources

Understanding COVID-19 and How to Stay Safe

Thumbnail video Understanding COVID-19 and How to Stay Safe
Watch Video

This video is available in 16 languages and updated periodically given the evolving nature of the pandemic.  

It is available for responsive embedding in websites, applications, social media and emails.

Embedding Instructions 



We develop both patient and clinician facing bots and services to answer specific questions. The bots use UpToDate, Lexicomp, Medi-Span, and Emmi webservices to deliver nuggets of information that can be queried in a chat-like experience. To request access to our COVID-19 chat bot, email [email protected]