Life science
ComplianceFinanceTax & AccountingDecember 05, 2019

Avantor & TeamMate+ Audit

TeamMate+ Dimensions Helps Turn Avantor’s Internal Audit Team into Relevant Partner

With increased pressure from stakeholders and growing compliance changes, it’s becoming more critical for internal audit to evolve beyond its traditional role to assume a larger leadership position within the organization as a relevant partner.

This is the challenge that Avantor, Inc., a global supplier of high purity materials for the life sciences and advanced technology industries, was facing. Already a dynamic, global organization with operations spanning 30 counties, Avantor added additional complexity to its organization when it acquired VWR Corporation in 2017. With internal audit teams based both in the U.S. and India, as well as a co-sourced external audit firm, the acquisition of VWR required Internal Audit to bring different audit processes, practices and data together to more effectively manage its audit universe.

The merger also called attention to Internal Audit’s need to raise its level of engagement throughout the organization and develop an integrated assurance strategy. Already a TeamMate customer, ongoing discussions with their TeamMate account representative about the need for a combined assurance tool led to the decision that the additional capabilities of TeamMate+, Wolters Kluwer’s fully configurable, web-based audit and assurance management expert solution, better met their long-term goals. Avantor implemented TeamMate+ in September 2018.

With TeamMate+, Avantor’s internal audit department has turned its auditing function into a strategic asset by strengthening its partnerships with stakeholders. Using Dimensions, Wolters Kluwer’s powerful proprietary technology, Internal Audit can efficiently analyze its work and report to the varying needs of its different constituents. By establishing dimensions (e.g. organizational hierarchy, financial statement accounts or operational processes), Internal Audit can slice any piece of information, such as a risk, by the lens of the stakeholder for deeper impact. A dimension may also be defined to align with a control framework, such as COSO. According to CJ Brooks, a senior auditor at Avantor, the Dimensions feature helps Internal Audit focus on what’s important to their organization. For example:

  1. Avantor’s executives are interested in viewing issues by region to understand their coverage across the world. To quickly access this information, Internal Audit created a dimension specifically for regions that can be tagged against issues across the organizational hierarchy for monthly reporting to executives.
There’s been a lot of positive feedback from stakeholders about the timeliness and consistency of our reporting with TeamMate+. They want to see our progress and being able to show it to them is paramount to maintaining executive engagement.
CJ Brooks, Senior Auditor at Avantor
  1. Avantor’s IT department wants a clearer picture of the issues and controls that exist across the different systems to help make tactical decisions. To achieve this, Internal Audit created a dimension for IT applications for tagging when auditors test against an application during their work. Then, IT proactively meets with Internal Audit almost weekly for insight into information that will help them stay on top of potential or emerging issues within the IT department.
Dimensions provides more detailed and granular information for a more complete picture. Being able to provide this level of information to other assurance functions is a big win for us.
CJ Brooks, Senior Auditor at Avantor

Moving forward, the increased visibility and new combined assurance methodology gained from TeamMate+ will prove to be invaluable as Avantor continues to navigate an ever-changing business and compliance environment.

“Internal audit is often perceived as the company ‘police’ rather than a strategic asset. By sharing access to TeamMate+ with our stakeholders, they have become more invested in the work we do,” said Brooks. “As a result, stakeholders are now looking to us to take on a more collaborative role within the organization. It’s given us a seat at the table as a relevant partner.”

Shawn Obrien
Marketing Manager

Shawn O’Brien joined Wolters Kluwer in 2013 and moved to TeamMate in the summer of 2019. His background in Product Management and Product Marketing means he regularly connects with customers to understand their challenges, their opportunities, and their successes.

Organization Name: Avantor

Industry: Life Sciences

Headquarters: Radnor, Pennsylvania

Solution Used: TeamMate+ Audit

Customer Since: 2017
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