​In our latest release, we're excited to introduce an array of powerful features designed to elevate your experience and amplify your capabilities. We will be helping you increase your report clarity by introducing an enhancement that adds additional information in the Global/Local report headers. We have also added to our API library a robust Observations API facilitating seamless data exchange. Finally, we've worked on a seamless integration between Enablon IMS and IncidentXP for improved incident management and root cause analysis.This release is all about empowering you with streamlined workflows, improved data insights, and unparalleled efficiency. Read more about these and other technical and functional improvements below. 

Additional Information in Global/Local Report Headers

In previous versions of the report, only the Hazard name was displayed. However, a challenge arose when multiple bowties shared the same Hazard name but had different Top Events. This made it difficult for users to differentiate between them.

To address this issue, we've introduced an enhancement that adds the Hazard Code to the Top Event Name display in the header of both Global and Local reports. This enhancement streamlines user experience by allowing easy identification of these instances without the need to navigate to the details page.

BowTieXP Enterprise GET Observation API

Introduction

In response to increasing demands from our clients to enhance the sharing and integration of observation and incident data with external systems, we are excited to introduce the Observations API in this release. This new API empowers you to effortlessly exchange essential observation details, further streamlining your incident management workflows and fostering improved data quality and analysis.

API Overview

The Observations API provides a convenient GET method to retrieve observation details, enabling you to share crucial information with external systems. This feature caters to a range of use cases, from basic observation information to advanced observation data including attachments and follow-ups. By incorporating this API into your applications, we aim to enhance your operational efficiency and solidify our presence in your application ecosystem.

API Endpoints

The Observations API is divided into two distinct types of endpoints to cater to varying requirements:

1. GET observations

This endpoint facilitates the retrieval of comprehensive observation details, including:

• Observation Type
• Organizational Unit
• Creator Information
• Creation Date
• Observation Name
• Description
• Observation ID

Additionally, you can employ filters based on Observation's Status name, Question ID, and Answer to refine their data extraction.

2. GET observations {id}

Through this endpoint, you can retrieve in-depth observation insights, encompassing:

• Answers
• Attachments
• Follow-up Data

Benefits

With the Observations API, you can:

• Foster seamless integration between our platform and external systems.
• Elevate the quality and efficiency of your incident management processes.
• Enable data-driven decision-making through enhanced observation data sharing.

Implementation Details

• The Observations API's documentation is readily accessible within the application through Swagger.
• If you already possess this module, you will seamlessly gain access to the new API following your upgrade to V12.2.0.

 

IMS & IncidentXP integration

Seamless Integration between Enablon IMS and IncidentXP for enhanced Incident Management and Root Cause Analysis

We are excited to announce a significant development in response to the numerous requests and growing demand from our valued customers and prospects. We are working diligently on an integration between Enablon IMS (Incident Management System) and INXP (IncidentXP). This integration is set to take both solutions to new heights, offering an unprecedented level of efficiency, data integrity, and user experience.

Addressing a Strong Business Case

With the convergence of Enablon IMS and IncidentXP, we are responding directly to industry needs and user feedback: learning from incidents. Often, companies fail to learn from incidents because they don’t identify the root causes and therefore, are not addressing them. By combining Enablon IMS, expert solution for reporting incidents, and IncidentXP, expert solution for root cause analysis, we aim at providing a very comprehensive solution for fighting incidents root causes.

Key Features of the MVP Integration

Our Minimum Viable Product (MVP) integration is designed to meet your immediate needs and provide a foundation for a richer and more integrated experience in the future. It a seamless workflow that spans from incident registration in Enablon IMS through to in-depth analysis within IncidentXP, and ultimately, back to the incident registry, with all pertinent data intact. The following features highlight the core components of this integration:

 

• IMS Cause Selection with INXP Method: Within Enablon IMS, you'll have the capability to select an "INXP" method for incident analysis, opening the door to powerful root cause analysis within IncidentXP.
• Synchronization and Editing: Seamlessly synchronize your chosen IMS Cause with IncidentXP using dedicated buttons, ensuring that crucial incident data is carried over seamlessly. Furthermore, you'll have the ability to edit your IncidentXP analysis directly from the IMS Cause interface.
• Data Elements Bridging IMS and INXP:
  • Event Name
  • Event Description
  • Event ID
  • Creation Date
• Data Elements Bridging INXP and IMS:
  •  Primary Cause
  • Secondary Cause
  • Root Cause
  • Diagram Name, Method, Link, and Status
    
     
• Enhanced Visualization Capabilities:
  • Conveniently access a link to view the incident diagram within IncidentXP's web interface. This feature enriches your understanding of incident analysis and root cause visualization.

A Step Forward in Incident Management and Analysis

We are committed to enhancing your incident management and root cause analysis processes, and this integration marks a pivotal step forward in achieving that goal. By leveraging the strengths of both Enablon IMS and IncidentXP, we're fostering a more comprehensive and cohesive experience that empowers your teams to navigate incidents and their analyses with unparalleled efficiency and accuracy.

 

Upgrading to version 12.2

If you are on BowTieXP Enterprise v11.1 or higher, you don't require to insert a new activation code when updating the software. If you are planning your upgrade with a v11.0 or lower version, please reach out to [email protected] to get a version 12.1 code.
 
In case your BowTieXP Enterprise is hosted in the Enablon Cloud, reach out to your main contact to get more information and plan the upgrade accordingly.

 

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