Be there for your community, in sickness and in health

Healthcare organizations continue to evolve their capabilities to understand and meet the needs of patients, members, families, and communities. Financial and care models that support better population health need to be aligned with improved coordination and patient and member engagement that is proven to work in and outside the clinical setting.

That's where EmmiOutreach™ comes in.

What sets EmmiOutreach apart for patient and member engagement

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Omnichannel engagement

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Expert voice design

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Smart automation

Using EmmiOutreach for 5 months, University Hospitals increased their HEDIS overall colorectal cancer screening measure by 13% and improved their score from 46% to 52%.*

* University Hospitals/Wolters Kluwer Case Study, Rev. March 2020
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Increasing screenings attendance and quality at University Hospitals
Jeff Sunshine, MD, CMIO at University Hospitals, discusses how care teams are getting more people to take preventive screenings thanks to the power of Emmi’s personalized outreach programs.
Drive patient and member action with customized campaigns
EmmiOutreach is highly customizable, and that matters when it comes to motivating people to complete health and wellness screenings. Campaigns include (non-exhaustive list):
Annual Wellness Visits Anticoagulation Bone Density Tests Childhood Immunizations
Choosing a Primary Care Provider Colorectal Cancer Screenings Diabetic Retinopathy ED Discharges
Fasting Labs Flu Vaccinations Mammogram Screenings Medication Adherence
Missing Labs Natural Disaster Outreach Spirometry Tests Virtual Care Encounters

Patient and member engagement campaigns with a compassionate voice

EmmiOutreach campaigns are more than cold robocalls or mass emails. They are moments of empathetic human connection that drive real results. The difference is easy to hear:

Emmi voice design

Non-Emmi voice design

Concierge-level service and implementation
We know that implementing new solutions can be challenging. That's why we work closely with you to make the process as seamless as possible, no matter the systems, from most EHRs to SMART on FIHR and more. We are committed to your success.
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