Step 3: Measure patient satisfaction
Patient-centricity is in our DNA. Asking for patient input and listening to patient responses are core to that focus. We provide you with ongoing reporting that includes both patient action and patient sentiment, providing you with patient-level, real-time feedback.
Step 4: Track outcomes of Emmi engagement strategy
We believe that all patient engagement efforts, like any quality initiative, should drive a financial or clinical outcome. We’ve measured our efforts through scores of case studies tying Emmi participation to specific customer goals like reducing readmissions, improving procedure attendance, changing patient behavior.