To provide time for internal reconciliation, we typically make payouts one month following the referred user’s subscription. We issue payments via Visa e-cards.
Visa e-cards are delivered to the same address used in the Ambassador/Firecracker program. These gift cards work like credit cards—they have unique 16-digit numbers that you can use to make purchases online.
We issue payouts up to six months after the referral. So if you refer someone in January, you will be approved in February and can get paid at any time between then and July.
To see commission and payout status in your Ambassador account, check the ‘Commission’ and ‘Status’ columns in the Commissions section of the account portal. If you have not received a completed payment, contact us at [email protected] and we’ll help you track it down or have it reissued.
We do not pay referral bonuses in cases where we have refunded the referred user, nor do we process refunds on subscriptions in cases where we have already paid a referral bonus. We provide for “lag time” between referral and payout to accommodate this.