In a world of constant change and growing complexity, developing organisational resilience — including leadership and employee and client relationships — is critical for the future.
Each individual or organisation reacts differently to change. Anticipating the unexpected, dealing with aspects you can control and putting in place a plan means you’ll be better prepared when something does happen. Building resilience can involve profound personal or organisational growth, which enables long-term adaptation to cope with other adverse events.
The COVID-19 pandemic has led to the most severe economic downturn many of us have ever experienced. Our responses will lead to deep changes across the whole of society for years to come.