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Need help choosing a subscription?

Choose the category that best describes you so we can help you find the right individual subscription or direct your organization to the appropriate representative.

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Individual users, independent community pharmacies (1-10 stores), independent medical and dental practices

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Enterprise use in hospitals, health systems, academic institutions, physician groups, and clinics

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Retail pharmacies (11+ stores), payers, PBMs, pharmaceutical manufacturers, wholesalers, system integrators, and other businesses supporting healthcare

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Customer service inquiries include:

Questions about orders or subscriptions, and editorial and training questions

Contact Customer Service

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Technical support inquiries include:

Help with log-in, password, or user questions; facility-wide technical issues; mobile app install

Contact Technical Support

Customer support

Need customer service or technical support?

Our knowledgeable customer support representatives are available to answer your questions.


Self-service resources

Prefer to browse help topics at your own pace?

Review our extensive collection of training materials and help content.

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Lexicomp User Academy

Explore the Lexicomp User Academy and related resources including training videos, expert insights, clinical notices, and more.

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Facts & Comparisons User Academy

Tour the Facts & Comparisons User Academy for how-to tips and best practices, including training videos, reference guides and more.

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