FAQ - Products and Services

1) How can I order a product (book, software)?
Please contact customer services for more details and pricing on Wolters Kluwer products and services. You can find corresponding details in the site on the Contact page.

 

2) How can I contact customer services at one of your customer-facing units?

Please see the Contact page which contains an overview of all Wolters Kluwer customer services details globally. If you need assistance, please don’t hesitate to contact Wolters Kluwer Corporate Communications at info@wolterskluwer.com


3) Is it possible to order a product online?

Yes you are able to order products from Wolters Kluwer online. Please see the Online Shopping page for more details. Alternatively, check the overview of Wolters Kluwer websites if you are looking for a specific product from one of our businesses.

 

4) How can I get the price listings of a certain publication?

Please visit the Contact page for the customer services contacts where you can find the publisher contact information of the publication you need.


5) I would like to receive more detailed information about your organization’s products & services, where can I find this?

For the latest information on Wolters Kluwer products and services, please check the Products section on this site. Also, you can contact the customer services of a Wolters Kluwer business for more information. See the Contact page for contact details.


6) How do I submit my business/book proposal?
Please see Contact  section on this site for contact details of one of our businesses to submit your manuscript.

 

7) What is the specific procedure for enquiring about my existing subscription?

For more details about your subscription, please contact the customer services helpdesk of the publisher you ordered your subscription. See the Contact page for an overview of customer services contact details.

 

8) Where can I get more information about online subscriptions?

We would like to refer you to the following sections on the site: Online Shopping, Contact information where you can find customer services contacts and/or the websites of Wolters Kluwer. Alternatively, you can send your request about a specific subscription to info@wolterskluwer.com where your request will be handled carefully. 

 

9) I ordered a product and got the invoice already but I haven’t received the product yet, who do I need to contact to solve this?

Please see Contact section on this site for an overview of customer services helpdesks and service centers to inquire about the status of the product ordered.

 

10) How do I get permission to use text from Wolters Kluwer’s online and print publications?

Please see Contact section on this site for contact details of the communications representative at one of the market divisions.

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