The world is changing at an ever increasing pace. Professionals in all of our markets need to anticipate and respond to game-changing trends to stay ahead of the curve and our expertise helps them with that.
Consumerization of Professionals
Professionals expect to be updated and interact with their partners in business irrespective of office hours and on a 24/7 basis. Our customers therefore demand access to information and tools anywhere, anytime, enabled by mobile access. Social media has moved from professionals’ private to their work life, changing our customers’ expectations of how they work and communicate.
Moving to the cloud allows businesses to increase efficiency, flexibility, and profitability. By using Software-as-a-Service (SaaS), our customers no longer have to manage technology on their premises, freeing up their time to focus on their core businesses. The cloud also levels the playing field, since smaller firms can now access the same technologies as larger firms.
According to one of our surveys, 88% of physicians report
that it is difficult to balance efficiency and quality of patient care. Access to trusted medical research applications and evidence-based resources at the point-of-care are critical. In this interview, one of our customers, Dr. Rutstein, Vice President for Medical Affairs at the United Family Healthcare Hospital in Beijing, shares his thoughts on the importance of increasing the quality of care in developing countries such as China.
The world of today’s professionals is characterized by the increased volume and complexity of regulations at the local, regional, and global level. Heightened expectations by regulators for controlling risk and ensuring compliance lead to higher visibility and greater scrutiny of the compliance and risk management functions in all organizations.
Data Analytics and Insights
Every day, vast amounts of data are processed through online and software tools. The data coming from these tools can be mined to provide analytics and will become a key competitive driver for future growth in the professions. Smart businesses are harnessing existing data for insights into trends and benchmarks which are valuable on a daily basis and can even lead to new lines of business.